How to request deletion of your data
Effective Date: February 8, 2026
This page explains how Roomity users can request deletion of their data and how we confirm the request.
1. In-app deletion (recommended)
- Open Roomity.
- Go to Settings > Account.
- Tap Delete Account and confirm.
Once submitted, sign-in is disabled, data is archived for 3 months, and fully deleted after 2 years (unless legal obligations apply).
2. If you signed in with Facebook
You can also remove Roomity from Facebook by going to Settings & Privacy > Settings > Apps and Websites, then removing Roomity. This sends a data deletion request to us.
For the fastest processing, we recommend also using the in-app deletion steps above.
3. Manual request via email
If you cannot access the app, email support@roomity.chat with the subject "Data Deletion Request" and include the phone number or email used in the app. We may ask for verification to protect your account.
4. Confirmation & status
We will confirm receipt and share the status of your deletion request through the email address you provide or the contact details on your account.